We happily ship to every corner of the globe—and offer free standard shipping on all orders, with no minimum spend. Soon, you’ll also be able to add a beautifully crafted gift box to any order—perfect for treating yourself or delighting someone special.
Dispatch Schedule
We ship orders Monday–Friday.
Weekends and bank holidays are excluded.
If you’ve added personalized embroidery, bespoke sizing, or other custom requests, please allow an extra 4 working days for dispatch. If your order is urgent, just let us know and we’ll do our best to speed things up.
Estimated Delivery Times
Approximately 5 working days from dispatch.
Available at checkout for faster delivery where offered.
Customs & Import Duties
International orders may be subject to customs fees, import duties, value‑added tax (VAT), or other local charges upon arrival. These are not included in your XNIIO order and are your responsibility to pay.
Tracking Your Order
Once your order ships, we’ll email you a tracking number so you can follow its journey to your door.
Need Help?
If you have any questions about your delivery—special requests, lost packages, or anything else—please email info@xniio.com or visit our Help Center. We’re here to make your unboxing experience seamless and joyful
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