Payment Information

Accepted Payment Methods

  • Major credit and debit cards (Visa, Mastercard, American Express)
  • Apple Pay & Google Pay
  • PayPal

Currency & Pricing

  • We reserve the right to adjust prices in response to currency fluctuations or supplier cost changes.

Payment Timing

  • Your card or digital wallet is authorized at the moment you place your order.
  • Final capture occurs when your order ships.

Security & Encryption

  • We use industry‑standard SSL/TLS encryption to protect your data in transit.
  • Payment details are processed and stored by certified PCI‑DSS service providers; XNIIO never stores raw card data on our servers.

Taxes & Duties

  • International shipments may incur import taxes, duties, or customs fees, which are the customer’s responsibility.

Refunds & Chargebacks

  • Refunds are issued to the original payment method once your return is processed (see our Return Policy).
  • For disputed charges, please contact us at info@xniio.com before initiating a chargeback; we’ll do our best to resolve any issue promptly.

Billing Information

  • Your billing address must match the address on file with your card issuer.
  • We may perform address verification to prevent fraud.

Gift Cards & Store Credit

  • XNIIO gift cards can be purchased online and redeemable at checkout; they do not expire.
  • Store credit from returns or exchanges can be used toward any future purchase.

Need Help?

If you have any questions or encounter
issues during payment, please contact our Customer Care team:

Thank you for shopping with XNIIO – we’recommitted to making your checkout experience seamless and secure.

 Last updated: July 2025