Terms & Conditions
1. Introduction
Welcome to XNIIO. These Terms & Conditions (“Terms”) govern your use of our website, services, and products. By accessing or using XNIIO.com, you agree to be bound by these Terms.
2. Definitions
- “Company”, “we”, “us”: XNIIO
- “Customer”, “you”, “your”: any person or entity accessing or using our website or purchasing our products
- “Products”: garments and accessories offered for sale by XNIIO
- “Services”: any services provided by XNIIO, including online ordering, customer support, and community activities
3. Acceptance of Terms
By placing an order or using our Services, you confirm that you have read, understood, and agree to these Terms, our Privacy Policy, and any other policies posted on our site.
4. Changes to Terms
XNIIO reserves the right to modify these Terms at any time. We will post updates on our website with a revised “Last updated” date. Continued use after changes signifies acceptance of the new Terms.
5. Product Information
We aim to display product colors, textures, and details accurately. However, actual appearance may vary due to screen settings and lighting. We do not warrant that product descriptions are error‑free.
6. Orders & Availability
All orders are subject to acceptance and availability. We reserve the right to limit quantities or refuse service to any customer. Once you place an order, you will receive an order confirmation; this is not a guarantee of acceptance.
7. Pricing & Payment
Prices are listed in the currency shown on our site and exclude taxes, duties, and shipping fees unless specified. We accept the payment methods displayed at checkout. Payment is processed upon order placement.
8. Shipping & Delivery
We ship to the regions specified on our site. Delivery times are estimates and may vary. XNIIO is not liable for delays caused by customs, carrier issues, or force majeure events.
9. Returns & Refunds
Please refer to our Return Policy for full details. Generally, unworn and unwashed items may be returned within 14 days of delivery for a refund or exchange, subject to our inspection.
10. Intellectual Property
All content on XNIIO.com—designs, logos, images, text, and software—is the property of XNIIO or its licensors and is protected by copyright, trademark, and other laws. You may not reproduce or use any content without our prior written permission.
11. User Conduct
You agree not to:
- Use the site for unlawful purposes
- Post false or misleading information
- Upload harmful code or viruses
- Impersonate any person or entity
12. Limitation of Liability
To the fullest extent permitted by law, XNIIO and its affiliates shall not be liable for any indirect, incidental, consequential, or punitive damages arising from your use of our site or Products.
13. Indemnification
You agree to indemnify and hold XNIIO harmless from any claims, damages, losses, liabilities, and expenses arising from your breach of these Terms or use of our site.
14. Governing Law & Dispute Resolution
These Terms are governed by the laws of Switzerland, without regard to its conflict‑of‑law principles. Any dispute arising out of or relating to these Terms shall be resolved exclusively by the competent courts of the Canton of Fribourg.
15. Severability
If any provision of these Terms is held invalid or unenforceable, the remaining provisions will continue in full force and effect.
16. Contact Information
For questions or concerns regarding these Terms, please contact us at:
XNIIO Customer Service
Email: info@xniio.com
By using XNIIO.com, you acknowledge that you have read and understood these Terms & Conditions and agree to be bound by them.
Last updated: July 2025